Last updated: 20-11-2025

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you purchase, use, or interact with the HIT Kit (the “Product”) or visit our website (the “Site”). By using the Product or Site, you agree to the practices described here.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Postal address
• Payment information (processed securely by third-party providers)

1.2 Health-Related Information

If you choose to record symptoms, test results, or other data relating to concussion or head injury, this information may be collected to support your use of the HIT Kit. Providing health information is optional.

1.3 Automatically Collected Information

When you visit our Site, we may collect:

• IP address
• Browser type
• Device information
• Pages visited and time spent
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the HIT Kit and Site
• Process orders and manage customer accounts
• Respond to enquiries and provide customer support
• Improve user experience
• Send important updates regarding the Product
• Comply with legal obligations

We do not use your health information for marketing purposes.

3. How We Share Your Information

We may share your information with:

• Service providers (such as payment processors, hosting providers, analytics services)
• Legal authorities where required by law
• Business partners involved in delivering the HIT Kit, only where necessary

We do not sell or rent your personal information to third parties.

4. Data Storage and Security

We take reasonable steps to protect your information from loss, unauthorised access, misuse, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure.

5. Retention of Information

We retain personal information only for as long as necessary to:

• Provide the HIT Kit and related services
• Comply with legal and regulatory requirements
• Resolve disputes

6. Your Rights

Under New Zealand privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information where appropriate

Contact us (details below) to make a request.

7. Third-Party Websites

Our Site may link to external websites. We are not responsible for the privacy practices or content of third-party sites.

8. Children’s Privacy

The HIT Kit is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

If you have questions or wish to exercise your rights, contact us at:

HIT Kit

Hello@hit-kit.com

98 Yarrow St, Invercargill