Last updated: 20-11-2025

These Terms and Conditions (“Terms”) govern your purchase and use of the HIT Kit (the “Product”) and access to our website (the “Site”). By using the Product or Site, you agree to be bound by these Terms.

1. Use of the Product

The HIT Kit is designed as an acute concussion assessment and management tool. It provides guidance and symptom-tracking support but does not replace professional medical advice, diagnosis, or treatment.

You agree that:

• The Product is for informational purposes only
• A qualified health professional should be consulted for diagnosis or concerns
• You will use the Product responsibly and according to provided instructions

2. Medical Disclaimer

• The HIT Kit does not diagnose concussion
• Emergency symptoms require immediate medical attention
• We are not responsible for any injury, harm, or loss arising from reliance on the Product

If in doubt about a head injury, always seek urgent medical care.

3. Purchases and Payment

All prices are listed in New Zealand dollars unless stated otherwise.

Payment must be completed before the Product is dispatched.

We reserve the right to change pricing at any time.

4. Shipping and Delivery

Delivery times are estimates. We are not liable for delays caused by couriers, customs, or external circumstances.

5. Refunds and Returns

We follow New Zealand consumer law.

Returns are accepted for defective or damaged items.

Change-of-mind returns may be accepted at our discretion if the Product is unopened and unused.

6. Intellectual Property

All content related to the HIT Kit—including branding, design, manuals, videos, and website content—is owned by us or licensed to us.

You may not reproduce, distribute, or modify the Product or its materials without prior written permission.

7. User Obligations

By using the Product and Site, you agree:

• Not to misuse or tamper with the Product
• Not to engage in harmful or unlawful activities
• To provide accurate information when required

8. Limitation of Liability

To the fullest extent permitted by New Zealand law, we are not liable for:

• Indirect, incidental, or consequential damages
• Loss arising from misuse or misinterpretation of the Product
• Errors or interruptions in accessing the Site

Our total liability will not exceed the amount you paid for the Product.

9. Third-Party Services

The Product or Site may rely on third-party services (such as payment processors, hosting services, or analytics tools). We are not responsible for issues arising from these services.

10. Modifications to the Terms

We may update these Terms at any time. Changes take effect upon posting on the Site. Continued use of the Product indicates acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of New Zealand.

Any disputes will be handled in New Zealand courts.

12. Contact Us

For questions about these Terms, contact:

HIT Kit

Hello@hit-kit.com

98 Yarrow St, Invercargill